The document has evidently been produced by the PR department to demonstrate their sterling work in pulling the wool over the eyes of Her Majesty's Press, and lists some of April's successes as:
- Council's action following the Scenic Railway were (sic) covered in the Guardian and Daily Mail
- Front page coverage of the Margate Rocks festival in the Adscene
- Front page coverage of benefit fraud cases brought by TDC in the Thanet Times
- Etc etc etc
Still, they're at least recoginsing that people do have complaints. Over at our lovely airport, the online complaints form on their new, super-duper website isn't even working!
Click here to see TDC complaints stats
Click here to try and complain to the airport